Browse Through Our Medical Billing Company’s FAQs

What services do you offer?

We provide billing, virtual office administration (front desk and back office), credentialing, and even practice management services, including payroll and bookkeeping, through your vendor. Where are your clients located?

Throughout the United States. What are boutique-style services?

This is a term that we use to describe how we mold our procedures to fit your practice. Each practice is different and we work with you to come up with the best processes to benefit you and your bottom line. Can you help set up my EHR and clearinghouse?

Yes, absolutely! How responsive is your staff to provider and patient inquiries?

We pride ourselves on our response times. We answer our phones live as we are able and our email policy is 24-48 business hours, but we typically are able to respond the same business day to most requests. How do I send you the data? Are you HIPAA compliant?

Yes, our website and email are HIPAA compliant. Providers can upload documents via the secure link on our website or as an attachment sent to our secure email. How often do you submit claims?

Daily! No matter what size our clients are, we check all accounts daily and submit any pending claims to ensure the fastest remittance turnaround. Do payments come to me directly?

Yes, we set up your payments to either be mailed to your office or ACH directly into your bank account. Will I stay informed about my practice?

Yes, absolutely! Not only do we provide monthly reports to individual providers, as well as the practice as a whole, but we will also reach out to you with any concerns as they come up. How do I get started?

Complete the Contact Us form and we will get you started right away!

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